HouseTurns support

Questions, a problem or feedback? We're happy to help.

Contact

Email info@creativemediaplatforms.com. We usually reply within two working days.

If you can, include your account's email address, your phone model and what went wrong. Never send your password.

Report abuse

See an inappropriate group name, note or name in a group, or is someone misbehaving? A group admin can remove members from the Group tab. If that doesn't solve it, email info@creativemediaplatforms.com with the subject "Report abuse", the group name and what happened. In the app you'll also find this under Settings → Contact.

Frequently asked questions

How do I book something? On Home, tap a resource, pick a day and time and tap Book. Want to use it right away? Press and hold the resource and choose Use now.

How do I invite housemates? Go to the Group tab and tap Share. Your housemates open the link or enter the 6-character code.

I don't get notifications. In the app, check Settings → Notifications, and make sure notifications for HouseTurns are allowed in your phone's settings.

How do I delete my account? In the app: Settings → Delete account. Without the app: see Delete account.

About HouseTurns

HouseTurns is an app by Creative Media Platforms, Van Maanenware 22, 8014 PP Zwolle, the Netherlands, Chamber of Commerce no. 42017946.

Please also read our privacy policy and terms of use.